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Project Leadership as a Service (PLaaS)
Delivery pressure building faster than your team can handle?
Bring in experienced project leaders who lead your customer projects and keep everyone clear on priorities, decisions and progress.
From £800 + VAT per day View pricing ↓
Proven in Real Delivery Environments
See how we’ve Supported Delivery
The difference
When delivery pressure increases, most organisations do the sensible thing…
That is where the real risk lies.
A project needs to start quickly, a PM becomes unavailable or the pipeline grows faster than your internal team can comfortably absorb.
In those moments, many organisations turn to the contractor market to bring in additional project management capacity quickly.
That often solves the immediate resourcing problem.
What it does not solve is the uncertainty that comes with bringing someone new into a live delivery environment.
Where the real risk lies
A CV and an interview rarely reveal how someone will actually behave once project delivery becomes complex, stakeholders are under pressure, and the customer experience is being shaped by the day to day decisions inside the project.
Some contractors may handle that well. Others may not.
The difficulty is that you usually only find out once the work is underway.
And when it goes wrong, the problem is not simply whether tasks are being managed. It is whether the project is being led with the judgement, awareness, and communication needed to protect the customer relationship around it.
Research into client–contractor delivery highlights the impact of relational risk, where project outcomes are influenced by how people operate within the working relationship, not just by process or planning.
Introducing Project Leadership as a Service
Experienced project leaders, supported by DLS
Bringing in external project support should not mean taking a risk on how your project will be led. Project Leadership as a Service gives you access to experienced project leaders on a fractional basis, supported by a defined way of working. So instead of relying on individual judgement alone, delivery follows a consistent approach that holds up under pressure.
The person
Project Leader
- Experience
- Judgement
- Customer awareness
Steps into your delivery environment and takes responsibility for how the work is led. Understands the customer, the pressure around the project, and how decisions need to be handled as delivery progresses.
The support behind them
Supported by a System
- Structured prompts
- Guidance during delivery
- Consistent ways of working
Your project leader has ongoing support and a consistent approach through DLS. They are supported by a system that helps them understand the situation quickly, communicate clearly, recognise risks early, and stay focused on the outcome behind the work.
What that creates
Consistent Project Leadership
- Clear communication
- Steady progress
- Confidence for your customer
Delivery feels controlled and predictable. Decisions are surfaced at the right time, communication stays clear, and the customer has confidence in how the project is being led.
Project leadership is supported while the work is happening, so delivery does not depend on individual style alone.
02 / The system
How our project leaders stay consistent
Strong project leadership is usually built over years. The challenge is needing that level of judgement immediately.
Experience matters. But it needs a system behind it.
When a project leader steps into your environment, they need to understand more than just the plan.
They need to understand what has been sold, where confidence is already under pressure, who needs to make decisions, and what outcomes the project is there to produce.
That is why our project leaders work within a consistent delivery approach, shaped by the Delivery Leadership System.
Understand your project, team and customer
What has been sold, what the customer expects, and where pressure is likely to appear.
Make it clear what needs deciding and who will decide
Clear communication that helps stakeholders act, not just stay informed.
Spot risk before it becomes a problem
Where assumptions, dependencies or relationships start to shift.
Stay focused on the outcome
Keeping delivery tied to the commercial result, not just the task list.
The foundation of our work
Powered by DLS
Project Leadership as a Service is built on the Delivery Leadership System (DLS).
Rather than relying on individual style alone, DLS gives our project leaders a consistent way to lead projects, make decisions and represent your organisation.
At the core of this system are three pillars:
Clarity. Traction. Transformation.
Learn more about DLS
How DLS Applies to the Project Lifecycle
We take time to understand the environment before driving the work.
What has been sold, what success looks like, and where pressure is likely to appear.
Because when that is unclear, everything that follows becomes harder to control.
Guided by well established thinking in psychology, behavioural science and leadership research.
The outcomes
- Better decisions from the start
- Fewer surprises as delivery unfolds
- Stronger alignment across stakeholders
Once the project is understood, the job is to keep things moving.
We focus on the decisions that need to be made, the risks that need to be dealt with, and the work that actually moves the project forward.
Because doing more does not move a project forward. Focusing on the right things does.
Shaped by practical thinking in execution, communication and leadership.
The outcomes
- Decisions made when they need to be
- Issues dealt with before they grow
- Progress that is visible week to week
Delivery does not just produce outcomes.
It exposes how the organisation actually works. How decisions are made. Where things slow down. How teams interact under pressure.
We use that to strengthen the environment while the work is happening, not after it finishes.
Informed by thinking in leadership, organisational design and modern management practice.
The outcomes
- Stronger ways of working across teams
- Clearer ownership and decision making
- Better delivery on the next project, not just this one
How it works
How Project Leadership as a Service works
We step in quickly, understand the delivery environment, then lead the work with a consistent approach shaped by the Delivery Leadership System.
01 / Apply Clarity
Rapid understanding
We start by understanding the environment before doing anything else.
- How you currently deliver projects
- What has been sold and what the customer expects
- Who is involved and how decisions are made
- Where pressure is already building
Outcome: we separate what is known from what is assumed and deal with that early.
02 / Apply Traction
Align and take control
Once the situation is clear, we bring structure to how the project runs.
- Make decisions visible
- Set clear priorities
- Establish a working rhythm for delivery
- Focus attention on the work that actually moves the project forward
Outcome: the project has a clearer rhythm, direction and route to progress.
03 / Apply Traction + Transformation
Lead delivery
We stay close to delivery as it unfolds, keeping progress moving while improving how the project operates.
- Keep progress moving week to week
- Raise potential problems early
- Keep stakeholders aligned
- Clarify ownership
- Remove blockers
- Strengthen how decisions are made
Outcome: delivery becomes steadier, clearer and less dependent on individual effort.
Pricing
Fractional project leadership from £800 + VAT per day
Bring in an experienced project leader for the number of days your projects need.
Support typically ranges from one to five days per week, whether that is for a single project or across multiple workstreams. Engagements can be short-term to stabilise delivery, or ongoing where consistent leadership is needed.
Fractional project leadership
From£800 + VATper day
Delivery does not wait. Neither do we.
When you need support, we aim to step in within days.
Book a Call
Kristian Harris
Founder of Coordinated Solutions
A note from Kristian
Hello,
My name is Kristian, and I am the founder of Coordinated Solutions.
I’ve spent most of my career delivering projects, but I learned far more about delivery after starting a business than I ever did inside the role itself. Once you are responsible for winning work, keeping customers, protecting margin, and making decisions under pressure, you see projects differently.
You realise quickly that delivery is not held together by process alone.
It is shaped by judgement, communication, and how people behave when things feel uncertain. Most delivery problems are not really about plans or tools. They come from unclear ownership, missed signals, and decisions arriving too late.
That changed how I think about project leadership.
It also raised a bigger question…
If strong delivery depends on how people think and operate under pressure, how do you make that consistent?
That is why we built Project Leadership as a Service underpinned by The Delivery Leadership System.
Not to add more process, but to bring a more complete way of leading projects into environments where it actually matters. One that understands the work, the people around it, and the pressure that comes with it.
Because when that is right, projects move. Decisions get made. And customers feel the difference.
Kristian Harris, Founder of Coordinated Solutions
Your questions
Still have questions?
How quickly can you start?
We aim to start within days, subject to availability and the needs of your project.
The priority is getting up to speed quickly and taking control of the delivery environment early.
Do you replace our existing project managers?
No.
We can work alongside your team or step in where there is a gap. The focus is on strengthening delivery, not disrupting it.
What types of projects do you typically support?
Most of our work sits in technology and change delivery.
Infrastructure, cloud, migrations, and complex customer-facing projects where coordination and leadership really matter.
How is this different from hiring a contractor?
Alongside an experienced project leader, you get the support and consistent approach of Coordinated Solutions and DLS.
Do you follow a specific methodology like Prince2 or Agile?
We work with whatever structure you already use.
Our focus is on how the project is led day to day, not forcing a new process onto your environment.
How do you get up to speed so quickly?
We focus on understanding three things early.
How you operate, what has been sold, and what the customer expects. That gives us enough context to start making useful decisions quickly.
How do you communicate with our customers?
We represent your organisation directly.
Communication is clear, calm, and focused on decisions and progress, not just updates.
What if the project is already struggling?
That is usually when we are brought in.
We focus on understanding what is really happening, stabilising the environment, and getting delivery moving again.
How many days a week do you typically work?
It depends on the project.
Some need consistent weekly leadership, others need more focused support. Most clients already have a sense of what they need.
What happens when the project finishes?
We do not just step away.
We make sure the environment is left in a better place, with clearer ways of working and stronger delivery going forward.
Think this might be what you need?
If delivery pressure has increased, we can have a quick conversation about what is going on and whether Project Leadership as a Service makes sense for you.
Book a CallQuestions about Project Leadership as a Service?
Not sure if this is the right fit, or want to understand how it would work in your environment? We’re happy to talk it through.
Email Us