The Project Leader Mindset · Project Leadership Essentials

Projects are part of your job. Feel better equipped to lead them.

A practical one-day programme for people coordinating projects alongside their main role. No previous project management experience is required.

£495 + VAT per person

Choose how you attend
Amie Caldwell, Head of Training and Capability

Important work lands on capable people.

You may be introducing a new service, coordinating an improvement or bringing colleagues together around a shared goal, all alongside the role you were hired to do.

Keep colleagues aligned

Coordinate work without relying on formal authority.

Agree realistic priorities

Manage expectations when everyone is busy.

Raise concerns clearly

Address issues without unnecessary friction.

Protect your capacity

Recognise overcommitment and negotiate workable boundaries.

Understand what is happening beneath the surface

Think clearly when you have a lot to manage

An urgent request can lead to a rushed commitment. Practise pausing, examining demands and responding realistically.

Check that everyone means the same thing

Different expectations can hide inside apparent agreement. Practise checking understanding explicitly.

Trust and speaking up

A concern may stay unspoken. Explore how to raise issues clearly and respond constructively.

Understand what helps people follow through

Agreement does not always lead to action. Explore constraints and agree responsibility.

What you will learn

Self

Understand your thinking, assumptions and responses under pressure. Create space for considered judgement.

Relationships

Communicate clearly, build trust and work through disagreement. Turn shared understanding into realistic commitments.

Productivity

Focus attention, clarify ownership and organise work around meaningful progress.

Make decisions under pressure

Recognise a pressure response, examine an assumption and rehearse a more deliberate decision. Take away practical ways to pause and think.

Handle difficult conversations

Work through a conversation about expectations or boundaries. Take away language for clearer, more constructive communication.

Plan and prioritise the work

Break competing demands into manageable steps. Take away a clearer way to prioritise and agree ownership.

Powered by the Delivery Leadership System

You’ll work on how you respond under pressure, how you work with others and how you keep projects moving. The courses draw on the Delivery Leadership System, our approach to leading projects.

Clarity

Understand what is happening.

Traction

Agree what needs to happen and keep it moving.

Transformation

Use what you learn to improve future projects.

Explore the Delivery Leadership System

A day built around participation

Learn in person through discussion, reflection and practical exercises. Work with situations you recognise and learn from other people’s experiences.

Attend with people from other organisations

Shared scenarios and participants’ contributions bring different perspectives into the room.

Arrange a course for your team

We tailor the examples and discussions to your organisation and the situations your people encounter.

Choose how you learn

Register interest in an upcoming course

Attend individually or with colleagues on a one-day programme.

£495 + VAT per person. Includes the training day, participant workbook, practical exercises and a personal action plan. Dates will be announced before bookings open.

Register interest

Bring your team together

Private training for up to 15 participants, with three levels of support.

From £4,250 + VAT

Compare team packages

Private team packages

Foundations

Team training day

From £4,250 + VAT

One day of in-person training for up to 15 people, participant workbooks and practical learning across all three areas.

A shared understanding for the team.

Enquire about this option

Applied Practice

Training plus individual support

From £5,750 + VAT

Everything in Foundations, plus a 1:1 session for each participant and a DLS prompt book.

Support to apply the learning.

Enquire about this option

Embedded Change

Training, individual support and assessment

From £7,750 + VAT

Everything in Applied Practice, plus a guided review of your personal assessment and follow-up reflection.

Space to develop and sustain new habits.

Enquire about this option

A note from Amie

Hello,

My name is Amie Caldwell and I am the Head of Training & Capability at Coordinated Solutions.

I was never a project manager by title, but I was often responsible for helping projects move, coordinating people, managing expectations and trying to keep things on track alongside everything else. I know what it feels like to be carrying that kind of responsibility without ever being properly taught how to handle it.

My background is in the NHS as a Learning Disability Nurse and later leading teams. A big part of that work was understanding people, how they communicate, how pressure affects them, and how much can sit underneath what is or is not being said.

When I became more involved in project delivery work, I recognised the same issues. People were capable and committed, but often stretched. Work was moving, but not always clearly. Conversations were being softened or left too late. Much of it came back to how people were thinking and responding under pressure.

That is why we created The Project Leader Mindset.

We wanted it to feel useful from the start. Grounded in real work. Engaging enough for people to recognise themselves in it, and practical enough that they could take something from it straight away.

It brings together what we have seen in delivery environments with what we know about people. How pressure affects judgement. How overload makes it harder to prioritise. How communication shifts when something feels uncomfortable. And what helps people handle those moments better.

That is the heart of the course.

Amie Caldwell, Head of Training & Capability at Coordinated Solutions.

Signature of Amie Caldwell

See the programme in practice

Building sustainable delivery at NSAN

Following diagnostic work through The Delivery Reset, a tailored session addressed overcommitment, communication and shared planning. Delivered as The Project Manager Mindset, this tailored session helped shape today’s Project Leadership Essentials programme.

Read the case study

Your questions

Can I attend alone?

Yes. Register interest in an upcoming course and learn alongside other participants. You can register interest now.

Can my employer arrange training?

Yes. Employers can enquire about scheduled places or private training for their team.

What is included in a scheduled place?

Your £495 + VAT place includes one day of in-person training, a participant workbook, practical exercises and a personal action plan. Dates will be confirmed before bookings open.

Can private training reflect our organisation?

Yes. We can discuss your context, participant needs and preferred timing when you enquire.

Already have project management knowledge? View From Qualification to Confident Leadership.